Free shipping for pre-paid orders!

FAQs

How long will it take to deliver my item?

Your order will be delivered within 3-10 days based on your location.

Can I get my item delivered faster?

Of course, you can! Please contact us at support@sarcasmo.in to check if we have the express delivery option available for your location.

*Please note that express delivery charges extra.

I typed in the wrong zip code/address, how can I correct that?

Get in touch with us at support@sarcasmo.in as soon as possible. If your order is not yet been shipped, it shouldn't be a problem, we can change that easily!

How can I exchange/return an item?

If this is your first purchase on Sarcasmo, you're eligible for our 30-day return policy with a full refund and no questions asked! Please get in touch with us at support@sarcasmo.in and we'll let you know what to do next. (Please note that if the item was not damaged when delivered, it should be undamaged to be eligible for a full refund).

If it's not your first purchase, the full amount will only be refunded if the item is damaged or doesn't match your order. Please contact us for more details. 

How can I cancel my order?

If there's an issue on our end, please contact us at support@sarclassm.shop.

If it's your first purchase and you're just unsure of the quality and whether you should get the item or not, we recommend that you should wait. Let the item be delivered and then decide, we are sure you'll love the item and even if you plan to return it, you get a full refund within a month with no questions asked!

When will I get my refund?

We issue a refund immediately for a canceled order. Either it will be deposited immediately or it can take between 2-5 days to appear in your bank or wallet.

Returning process usually requires some time but you'll get your refund as soon as we receive the item. Don't worry about it, we'll notify you every detail via email. Hang tight!

How can I track my order?

You will get an email immediately after your order is fulfilled and getting ready to ship. All the details will be provided in the email about tracking!

How does the apparel fit?

You can find sizing details about every apparel on the product details page. If you want a fitted look, we recommend ordering true to size and for a loose fit look, order one size up.

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